

- Description
- Why Buy From Us
- Shipping
The VA388 Black Eagle is the espresso machine for all of those who dedicate their lives to coffee; who study, research, and experiment every day to bring a meaningful coffee experience to the cup.
A coffee machine for the specialty coffee shop, a machine that is stable, consistent and volumetric. In the continuous search for a constant result in the cup, many baristas have verified and demonstrated how the volumetric system allows them to obtain a significantly higher quality repeatable product compared to the manual system. The volumetric version of the VA388 Black Eagle addresses this need and goes beyond. We wanted to create a coffee machine for specialty baristas, making a volumetric model with the greatest temperature stability to help baristas in their daily work. We wanted the new machine to improve the relationship between customer and barista. The designer Viglino adopted a soft style, with more curves and asymmetrical elements, in a product 49 cm high.
Technology that ensures maximum temperature stability.
T3 technology allows the barista to set three independent temperatures for the brewing group, the water infusion, and the steam.
Giving control of the water supply’s thermal accuracy that results in temperature stability and ultimately in a perfect espresso.
All the espresso machine’s information displayed on a LED screen.
The VA388 “talks” to the barista and shares all the information provided by the T3 systems. The TFT display gives the barista all data in real time to offer the customer the best espresso. The display for each group shows the barista the temperatures of the steam boilers, the coffee and the group, the delivery time and the amount of liquid in the cup.
Built with the Barista in mind.
The barista has to work safely with a coffee machine designed to ensure maximum comfort. An example of this increased attention to the barista is “Push & Pull”, the drive system for the steam nozzle that avoids unnecessary stress on the barista’s arms. So the barista will never be too tired to prepare another cappuccino!
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at Coffee Craft Supply.
But first, you should definitely hear from our customers here.
- Free Shipping USA wide. No extra charges. Ever.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. Not happy with your product, we'll take it back no questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But if there is ever something wrong, we'll fix it.
Shipping is FREE on all orders to customers within the U.S.
We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Read more here.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@coffeecraftsupply.com.
International Orders:
Please be aware that our products are made specifically for the U.S. market. This means that they require a [choose 110V or 240V] electrical system to function correctly.
Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to U.S. standards.
We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to sales@coffeecraftsupply.com, then visit our Returns page and lodge your return claim online.